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Helpdesk Ticketing Tool |
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| LBE Web Helpdesk 4.0.128 |
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Released: 2006-10-01
Last Updated: 2008-03-17
License: $950.00
Publisher: Leigh Business Enterprises Ltd.
Language: English, French, German, Spanish
Platform: Windows
Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
Install: Install and Uninstall
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| LBE Desktop Helpdesk 4.0.0.180 |
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Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
Last Updated: 2007-12-20
License: $900.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
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| Textmodules for Software Support 1.00 |
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Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
Released: 2007-11-27
License: Freeware
Publisher: ITSTH
Language: German, English
Platform: Windows
Requirements: Microsoft Outlook 2000 or better, ReplyButler
Install: Install and Uninstall
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| Razor helpdesk 10U 3.1.10-10U |
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Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.
Last Updated: 2007-12-16
License: $175.00
Publisher: Blue Tang Web Systems Ltd
Language: English
Platform: Windows
Requirements: IIS 5/6, Dot Net Framework 1.1, MS SQL2000 or higher
Install: No Install Support
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Great tool, does all I need I wanted an easy to use helpdesk for the 5 technical staff running the department's IT infrastructure. I actually use the free 3 user system but may...
| IPI.HELPDESK 6.05 |
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Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site.
IPI.HELPDESK™ improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
Last Updated: 2008-05-25
License: $99.95
Publisher: IPI Business Solutions, Inc. (EN)
Language: English
Platform: Windows, Linux
Requirements: Apache or IIS web-hosting or server, PHP, MySQL
Install: Install and Uninstall
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| Help Desk-99 4.0.165 |
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Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
Last Updated: 2007-07-13
License: $180.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
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| Public Folder HelpDesk for Outlook 9.2.5 |
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Last Updated: 2008-02-01
License: $690.00
Publisher: kalmstrom.nu Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
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| HelpDesk CentreDesk Repair 4.004 |
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CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: Install and Uninstall
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| winShadow 2.0 |
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Create a secure remote control session on the Internet or private WAN/LAN network allowing easy access to remote files and applications. Increase productivity by allowing secure remote access for mobile users and system administrators.
Supports multiple simultaneous connections to a single host -excellent for a classroom training or for a conferencing situation. A helpdesk tool allows remote viewing of applications as they are used.
Released: 2006-06-14
Last Updated: 2008-04-21
License: $35.00
Publisher: OmniCom Technologies, Inc.
Language: English, French, German, Italian, Russian, Spanish
Platform: Windows
Requirements: 32MB RAM, PC running Windows 98/ME/NT SP6/2000 SP2/2003/XP, 8MB hard disk space
Install: Install and Uninstall
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| Cerberus Helpdesk 2.4.0 |
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Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
Released: 2004-05-19
Last Updated: 2004-05-20
License: $199.00
Publisher: WebGroup Media, LLC
Language: English, Spanish, German, ChineseSimplified
Platform: Windows
Install: No Install Support
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